How we handle your data.

Our approach

We only collect what we need to help you, keep it secure and don't keep it longer than we need to. This page explains what happens to your information when you use this website, which cookies and similar storage we use, and how to change your choices. Our Privacy policy explains your rights in full.

Forms on this website

When you send an enquiry or ask for a full proposal, your details are submitted securely through Framer, our website provider, and delivered to our team. Only the people who need your details to reply or to carry out your project can see them.

The instant estimate

The estimate is calculated in your browser. Nothing you enter is sent to us unless you choose to send it. To work, the tool uses a few outside services:

• Postcode lookup: your postcode is sent to postcodes.io to find the location of your site
• Satellite map: map images are loaded from Esri, which receives your IP address and the area of the map you are viewing
• Map software: the map tool is loaded from public code libraries (esm.sh and unpkg), which receive your IP address in the normal way

These services do not receive your name, email address or phone number.

Cookies and similar storage

Strictly necessary

We store your cookie choice in your browser so we don't ask you again on every page. This is always on, because the website needs it to respect your choice.

Analytics

We use Framer's built-in analytics, which are cookieless, anonymised and do not create persistent visitor identifiers. If we add analytics tools that use cookies in future, they will only run if you choose to allow analytics.

Marketing

We don't currently use advertising cookies or tracking pixels. If we do in future, they will only run if you choose to allow marketing.

Changing your choices

You can change your cookie choices at any time. Use the small cookie button in the bottom-left corner of any page, or open your cookie settings. You can also clear cookies and site data in your browser settings.

Videos, maps and outside links

Our installation film is hosted with the website, not on YouTube. Links to Google Maps and other websites only send information to those sites when you click them, and those sites have their own privacy policies.

Who can access your data

Access is limited to members of our team who need it to reply to you, carry out your project or meet legal requirements, and to the trusted providers listed in our Privacy policy.

Keeping it secure

• The website is served over an encrypted connection (HTTPS)
• We use reputable, well-established providers to host the website and handle forms and email
• Accounts that hold customer information are protected with access controls
• We review the information we hold and delete what we no longer need

If something goes wrong

If a security incident affects your personal information, we will act quickly to contain it. Where the law requires, we will report it to the Information Commissioner's Office within 72 hours and tell you if you are at high risk.

Questions and requests

To ask about your information, or to see, correct or delete it, email hello@pinkrenewables.co.uk or call 0800 043 6000. We will respond within one month.